Privacy Policy

Privacy Policy agreement

Privacy Policy – “us”, “we”, or “our” operates this website (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from this website. We collect several different types of information for various purposes to provide and improve our Service to you.

Privacy Policy

Privacy Policy of Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Privacy Policy of Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

this website uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Bangladesh and choose to provide information to us, please note that we transfer the data, including Personal Data, to Bangladesh and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

this website will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements: this website may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of this website
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookies Policy

Cookies Policy is the same as a zoo.Family

This website is operated by zooFamily.

What are cookies?

Cookies are small text files that are stored in the web browser that allows zooFamily or a third party to recognize you. Cookies can be used to collect, store, and share bits of information about your activities across websites, including on zooFamily website.

Cookies might be used for the following purposes:

  • To enable certain functions
  • To provide analytics
  • To store your preferences
  • To enable ad delivery and behavioral advertising

zooFamily uses both session cookies and persistent cookies.

A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.

A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.

This Cookies Policy was created by cookiespolicytemplate.com for https://zoo.family

Travel plans can often change or need to cancellation and refund unexpectedly. Our services support you so that you can still reach your destination. Using an online refund, most flight bookings* can be canceled and refunded online up to 24 hours before the beginning of your trip. Refund and/or cancellation of the purchased ticket are dependent on the type of ticket purchased.

Change, cancellation and refund policy

Change, Cancellation, and Refund policy depends on airline individual policy which is a part of our services. If you buy your ticket from the website, the relevant conditions will be printed on your ticket. otherwise, you need to get detail information/conditions from your ticket issuing office at the time of ticket purchased / issuance. The conditions are subject to change at any time without prior notice.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. The above policy is subject to change at any time without any prior notice.

Cancellation and refundHow can I get my ticket cancellation and refund online?

First, please cancel your booking:

  1. Click on My bookings
  2. Enter your surname and booking code
  3. Select the relevant booking and click on the “Cancellation” button
  4. Confirm your selection on the following page

If you purchased your ticket in a different office or travel agency, please contact the office that issued your ticket for a refund of the ticket price.

How long will it take to refund my ticket?

75% of online refunds are dealt with within 2–3 days. In individual cases, online refunds which cannot be automatically calculated may be delayed because of the length of time manual processing takes us, as well as the final settlement by your bank. We assure you that we will deal with your request for a refund as quickly as possible.

If you cancel a booking which was made, for example, in a travel agency and not directly with airlines, please contact the place where you made your booking to request a refund.

Non Refundable Tickets:

Non-refundable tickets cannot be returned for a refund. However, if you cannot use your ticket, you may be able to apply its value toward a future flight. The airline may charge additional fees for changes made to a non-refundable ticket.

Ticket refunds in the case of flight disruptions:

If your flight has been canceled by Airlines as a result of disruptions, you can have your flight ticket refunded free of charge via Airlines.

Contact Us

If you have any questions about these Terms, please contact us.

Click here to know Privacy Policy

Click here to know Terms And Condition

Click here to know our best price guarantee

Click here to know cookies policy and here refund or cancellation policy

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